01341 250482 hello@graigwen.co.uk

Privacy Statement

Graig Wen and The Slate Shed B & B invites guests to join us for holidays in our special home.  We treat your data with the respect and care we give to our valued guests.  We never share your details with anyone else.  Here’s some more about our privacy policy:

Your booking details

When you make a booking we keep your details safe in order to communicate with you about your holiday before you arrive and to check your experience when you leave.  Your details are kept on our secure third party customer booking system called Web Rez Pro which is password protected with any financial details encrypted.

Wifi

If you sign into our wifi network we will retain your email address.  The IP address of your computer will be retained according to legal requirements for up to 6 years.   Our secure system will monitor your IP address when you use our network.  Full terms and conditions of use are available before you choose to log in.

Your email address will be added to our mailing list and you will receive an email from us approximately once every 6 weeks.  If you no longer wish to stay in touch it’s easy to unsubscribe to this with one click. 

Mailing list

If you consent to join our emailing list during the booking process, sign up for our 6 weekly newsletter, or use our wifi network, we will collect your name and email address for our mailing list.  We mail you no more than once a month to let you know about interesting new stuff happening here, special offers and discount codes for future stays or holiday inspiration.  We never share these details with other organisations and businesses.

We use a third-party provider, Constant Contact, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Constant Contact’s Privacy policy here.

If you would rather we didn’t mail you, it takes one click to unsubscribe at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or dropping a line to Sarah Heyworth, Data Protection Officer (amongst other roles!): hello@graigwen.co.uk

Web site

Cookies

Our websites www.graigwen.co.uk and www.slateshed.co.uk place cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites.

Cookies are essential for helping us deliver a high quality website and online experience for our customers, and some collect information about browsing behaviour.  We are unable to identify individual customers using cookies and the information is not accessible for any third parties.

By using and browsing these websites, you consent to cookies being used in accordance with our policy.

Google analytics

When someone visits www.graigwen.co.uk or www.slateshed.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer: Sarah Heyworth: hello@graigwen.co.uk

Changes to this Privacy Notice

This statement was created in May 2018 and we will review this information annually.  

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